Billing Disputes

A billing dispute occurs when a customer questions or challenges a charge on their bill, believing it to be incorrect or unauthorized. This can happen due to mistaken charges, billing errors, or misunderstandings about the service or product provided. When a dispute arises, the customer typically contacts the company to review and resolve the issue, which may involve recalculating charges, issuing credits, or explaining the bill details. Resolving billing disputes helps ensure that charges are accurate, fair, and transparent, maintaining trust between the customer and the provider.