
Billing and reimbursement
Billing is the process of requesting payment for healthcare services provided, by submitting detailed invoices to insurance companies or patients. Reimbursement is the payment received in return, either from insurance or directly from patients, covering the cost of these services. Essentially, billing is how providers communicate their charges, and reimbursement is how they get paid for their work. Proper billing ensures that healthcare providers are compensated fairly for their services, while reimbursement confirms that the financial exchange accurately reflects the care delivered, aligning the provider’s charges with the payer’s policies and coverage.