Banking culture

Banking culture refers to the shared values, beliefs, and behaviors within a financial institution. It influences how employees interact, make decisions, and serve customers. A positive culture promotes integrity, transparency, and customer focus, fostering trust and accountability. Conversely, a poor culture may lead to risky behaviors or unethical practices. Overall, banking culture shapes the organization's environment, impacting its reputation, compliance, and long-term success. It’s the underlying community ethos that guides daily operations and strategic goals.