Back Order Management

Back order management is a process in inventory management that handles orders for products that are temporarily out of stock. When a customer places an order for an item that isn’t available, the order is placed on back order. This means the company will fulfill the order as soon as the product is back in stock. Effective back order management involves keeping customers informed about their order status, estimating delivery times, and maintaining clear communication to ensure customer satisfaction while managing inventory levels efficiently. This helps businesses meet demand without overstocking goods.