Back of House Operations

Back of House operations refer to the behind-the-scenes activities in a business, especially in restaurants or retail, that support customer service. This includes tasks like inventory management, food preparation, cleaning, and staff coordination. These operations ensure everything runs smoothly and efficiently so that the front-of-house staff can provide a positive experience for customers. While customers may not see these processes, they are essential for maintaining quality, safety, and operational success. In short, Back of House is the foundation of daily operations that enable a business to deliver excellent service.