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Australian Commonwealth Ombudsman

The Australian Commonwealth Ombudsman is an independent office that helps ensure government agencies and departments follow laws and fair practices. If someone has a complaint about how a government body has handled their issue—such as immigration, social services, or taxation—they can approach the Ombudsman for investigation and resolution. The Ombudsman reviews these cases impartially, promotes transparency, and recommends improvements to government operations, all to protect citizens’ rights and maintain trust in public administration.