Association of British Insurers Code of Conduct

The Association of British Insurers (ABI) Code of Conduct sets standards for insurance companies in the UK, ensuring they operate fairly and transparently. It guides companies on ethical practices, customer service, and the handling of claims. By following this code, insurers aim to protect consumer rights, promote trust, and enhance the overall professionalism in the industry. The code helps ensure that customers receive clear information, fair treatment, and adequate support throughout their insurance experience. Essentially, it fosters accountability and consistency among insurers for the benefit of policyholders.