artificial intelligence in knowledge work

Artificial intelligence (AI) in knowledge work refers to computer systems designed to assist with tasks that require understanding, analysis, and decision-making—such as writing reports, analyzing data, or managing information. AI can process large amounts of information quickly, identify patterns, and offer insights, helping professionals work more efficiently and accurately. It’s not about replacing humans but augmenting their capabilities, enabling them to focus on more complex, strategic, or creative aspects of their work. In essence, AI acts as a smart tool that enhances productivity and decision-making in knowledge-intensive roles.