American Productivity & Quality Center (APQC)

The American Productivity & Quality Center (APQC) is a nonprofit organization that helps businesses and organizations improve their performance. They do this by providing research, best practices, and benchmarking data—comparing a company’s processes and results to those of similar organizations. This helps organizations identify ways to be more efficient, effective, and high quality in their operations. Essentially, APQC acts as a trusted partner that guides organizations to work smarter, optimize processes, and achieve better results through proven strategies and insights.