airport benchmarking

Airport benchmarking is the process of comparing an airport's performance, services, and operations with other airports to identify strengths and areas for improvement. By analyzing key metrics like passenger satisfaction, safety, efficiency, and financial performance, airports can learn best practices and set realistic goals. This helps ensure they provide a high-quality experience for travelers, operate cost-effectively, and stay competitive within the industry. Essentially, benchmarking allows airports to measure themselves against peers and strive for continuous improvement.