Agile ITSM

Agile IT Service Management (ITSM) is an approach to managing IT services that emphasizes flexibility, collaboration, and continuous improvement. Unlike traditional methods that follow rigid plans, Agile ITSM adapts quickly to changing needs, enabling teams to deliver solutions faster and more effectively. It promotes regular feedback, team communication, and incremental updates, ensuring IT services align closely with business goals. This way, organizations can respond promptly to issues, innovate continuously, and provide better support to users, all while maintaining high quality and efficiency in their IT operations.