ACI's Airport Excellence (APEX) Program

ACI’s Airport Excellence (APEX) Program is a comprehensive framework that helps airports enhance their operational performance and customer experience. It offers tools, resources, and best practices to improve areas like security, baggage handling, passenger flow, and sustainability. By using APEX, airports can identify strengths and address weaknesses systematically, leading to safer, more efficient, and more passenger-friendly facilities. The program promotes continuous improvement, performance benchmarking, and collaboration among airports worldwide to achieve excellence in airport operations.