ACI Airport Excellence (APEX) program

The ACI Airport Excellence (APEX) program is a certification initiative by the Airports Council International that assesses airports worldwide based on their operational efficiency, service quality, and customer satisfaction. It establishes standards and best practices to help airports improve safety, security, and overall passenger experience. By earning APEX certification, airports demonstrate their commitment to excellence and continuous improvement, ensuring smoother, safer, and more pleasant journeys for travelers. The program encourages airports to adopt innovative solutions and maintain high performance levels in various operational areas.