Acceptance and Support Models

Acceptance and Support Models are frameworks used to understand how individuals adopt and integrate new technologies or behaviors. Acceptance models focus on the factors that influence whether someone is willing to embrace something new, considering aspects like perceived usefulness and ease of use. Support models emphasize the ongoing assistance and resources needed to help individuals effectively use and sustain the new technology or behavior over time. Together, these models help organizations design strategies that encourage adoption and ensure users feel supported during the transition.