A Process Perspective

A process perspective focuses on understanding and improving the series of steps or activities that an organization uses to achieve its goals. Instead of just looking at individual tasks or departments, it examines how different parts of the operation work together as a flow. This approach helps identify inefficiencies, bottlenecks, or redundancies, allowing for streamlining and better coordination. By viewing work as a continuous process, organizations can deliver better quality, faster service, and increased efficiency, ultimately leading to higher customer satisfaction and more effective operations.