Image for 3. Chris Voss (Negotiation Specialist)

3. Chris Voss (Negotiation Specialist)

Chris Voss is a former FBI hostage negotiator who now shares his expertise in negotiation strategies through books and training. He emphasizes the importance of emotional intelligence and effective communication in reaching agreements. Voss advocates techniques such as active listening, asking open-ended questions, and using tactical empathy to understand the other party’s perspective. His bestselling book, "Never Split the Difference," details practical strategies that are applicable in everyday negotiations, from business deals to personal interactions, helping people navigate conflicts successfully and achieve better outcomes.